Rewards & free productsRewards
  1. Home
  2. Manual
  3. Orders and stock

In the order the gift is a line item.

An example: an order with a main product for €495.95, plus a free product and a 5 per cent discount. The figures below belong to this example.

Item in the orderQuantityGross priceTax rateTotal
Main product1€495.9519%€495.95
Variant product (colour: blue, size: XL)1€0.00empty€0.00
5 % off your cart1−€24.8019%−€24.80
Total€471.15

Total without VAT €395.92, on top 19% equals €75.23. That is how the order looks in the admin.

Stock and sales counter.

After the order the gifted variant counts one more sale in the admin, and its stock drops by one, for example from 50 to 49. Other variants of the same product stay unchanged. So to Shopware a free product is a sale with everything that entails: stock reduction, sales counter, a real product number in the ERP.

What follows from that. Gifts belong in your stock planning. If a gift is not available, the tile disappears by itself, but stock is only accounted for once it exists.

Variant after the orderCatalogues › Products

VariantBlue, XL

Product numberSW10005.2

Sales1

Stock49

Sibling variant white, Msales 0, stock 50

The variant grid in the admin after the order, with example values.

More in the manual.

Reward

Every field of a reward, depending on its type.

Glossary

Twelve words that keep coming up.

Ready to let your cart hand out rewards?

Put a product into the cart in the demo shop and watch the gifts appear. Or try it in your own shop.

Open the demo shop View in the store