Rewards & free productsRewards
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In the order the gift is a line item.

On 13 September 2026 we placed an order in the demo shop: a main product for €495.95, plus a free product and a 5 per cent discount. Order number 10000. The figures below come from that order.

Item in the orderQuantityGross priceTax rateTotal
Main product1€495.9519%€495.95
Variant product (colour: blue, size: XL)1€0.00empty€0.00
5 % off your cart1−€24.8019%−€24.80
Total€471.15

Total without VAT €395.92, on top 19% equals €75.23. That is how order 10000 looked in the admin.

Stock and sales counter.

After the order the gifted variant SWDEMO10005.2 was listed in the admin with sales 1 and stock 49. Its sibling variant of the same size in white stayed unchanged at 0 and 50. So to Shopware a free product is a sale with everything that entails: stock reduction, sales counter, a real product number in the ERP.

What follows from that. Gifts belong in your stock planning. If a gift is not available, the tile disappears by itself, but stock is only accounted for once it exists.

Variant after the orderCatalogues › Products

VariantBlue, XL

Product numberSWDEMO10005.2

Sales1

Stock49

Sibling variant white, Msales 0, stock 50

The figures from the variant grid of the admin, after the test order.

More in the manual.

Reward

Every field of a reward, depending on its type.

Glossary

Thirteen words that keep coming up.

Ready to let your cart hand out rewards?

Put a product into the cart in the demo shop and watch the gifts appear. Or start free with a single reward in your own shop.

Open the demo shop View in the store