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Reward products go by another name in Shopware 6.

Whoever wants to hand out gifts from a cart value often searches for reward products. The word is gone in Shopware 6, the thing is not: a reward group, rewards with their own threshold inside it, and a free product or a discount in the cart. What changed in the name and in substance is written down here.

Article became product.

Shopware 6 dropped the word article. With it the reward product disappeared, as a word only. On the left what people search for, on the right what it is called today.

What people search for In Shopware 6 and in this plugin
Reward productreward for the entry, free product for what ends up in the cart
Free product, freebiea reward of the type product
Bonus product, bonus gift, add-onthe same thing, said differently
Articleproduct; Shopware 6 no longer uses the word article
Article numberproduct number, shown in the cart as "Product number:"
Article variantsvariants; the customer picks them in the tile
Reward tiersseveral rewards in one group, each with its own threshold

What takes their place.

Loyalty rewardsMarketing › Cart Rewards

GeneralRewards

RewardsAdd reward

Position Name Type Cart value Active Rule
1 Gift from €100 Product €100.00 No rule …
2 Gift from €250 Product €250.00 No rule …
3 Premium gift from €500 Product €500.00 No rule …
4 10% discount from €1,000 Discount €1,000.00 No rule …

Four rewards in one group: that used to be four reward products with four tiers.

  • The reward group

    The container. It carries the name the customer reads above the tiles, its position in the cart and optionally a Rule Builder rule that applies to every reward in it. Several groups run side by side.

  • The reward and its type

    Type product means: a product from the catalogue, a real line item at €0.00 in the cart. Type discount means: a percentage or a fixed amount off the cart. There are no other types.

  • The threshold on every reward

    The minimum cart value belongs to the individual reward, as a Shopware price field with gross and net, separate per currency. What counts is the goods value without the rewards.

Four things that did not exist in this form before.

  • The customer picks the variant

    If the reward points to a parent product, the tile carries a select box with every active and available variant. Without a choice the gift cannot be added, so no order arrives without a size.

  • Stock and sales counter move along

    A free product is a sale as far as Shopware is concerned. The gifted variant counts one more sale and its stock drops by one, while other variants stay unchanged.

  • A bar instead of an announcement

    Above the tiles every tier of the group is a dot, below it the amount left until the next one. At a goods value of €495.95, for example, it says that €4.05 are missing to the €500 tier.

  • Rules from the Rule Builder

    Customer group, date range, country, category: the conditions come from Shopware itself and sit either on the group or on a single reward. If the rule on a reward does not match, only its tile is missing.

Free gifts: with a voucher or from a cart value The five steps in the admin

Questions from those switching over

What do I need for reward products in Shopware 6?
A reward group and one entry per gift inside it. The entry is called a reward and has a type: product for a real product from the catalogue, or discount for a percentage or a fixed amount. The minimum cart value belongs to each reward, not to the group.
Is it a reward or a free product now?
Both, for different things. A reward is the entry in the admin, a free product is the result in the cart. A discount is a reward too, just not a product.
Can I tier several reward products?
Yes. All rewards of a group sit side by side, each with its own threshold. For example €100, €250, €500 and €1,000. A bar above the tiles shows every tier and below it how much is missing until the next one.
Does such a gift count as a sale?
Yes. It is a real product line item at €0.00. The gifted variant counts one more sale and its stock drops by one, while other variants stay unchanged.
Cannot promotions do this out of the box?
For a discount from a cart value they can. But a promotion never puts a product into the cart: it always creates an item of type "promotion". That is exactly what the plugin is for.

Ready to let your cart hand out rewards?

Put a product into the cart in the demo shop and watch the gifts appear. Or try it in your own shop.

Open the demo shop View in the store