Rewards & free productsRewards
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A reward is a product or a discount.

The type decides which fields appear. What both share is the name, the minimum cart value and the rule.

FieldApplies toWhat it does
TypebothProduct or discount. The following fields depend on it.
ActivebothOff means: the tile is missing, and a reward in the cart disappears.
NamebothMandatory, translatable. For discounts it is the name of the cart item, for products optional.
ProductproductA product from the catalogue. A parent product lets the customer pick the variant.
Discount typediscountPercentage or absolute.
Discount (per cent)discountThe rate applied to the cart.
Discount (amount)discountA price field with gross and net, maintainable per currency.
Minimum cart valuebothA price field with gross and net and the link "Currency-dependent prices". Zero means: no minimum.
Rule Builder rulebothOn top of the rule on the group. If it does not match, only this tile is missing.
PositionbothThe order of the tiles, independent of the threshold.

Reward: productModal

TypeProduct

Activeyes

NameGift from € 100

ProductVariant product (SWDEMO10005)

Minimum cart value€100.00

Rulenone

Reward: discountModal

TypeDiscount

Activeyes

Name10 % off from € 1,000

Discount typePercentage

Discount (per cent)10

Minimum cart value€1,000.00

Two forms, one structure.

Both forms carry the same head: type, active, name. Below that the content changes. For a product there is a product picker, for a discount the kind and the value. The minimum cart value and the rule appear in both again.

The name is not always visible. For product rewards a setting decides whether the cart shows the product name or the name of the reward entry. By default the product wins.

A rule may also sit on a single reward.

A constructed example: all these fields exist, this combination is not in the demo shop. The group itself has no rule, only the last reward does.

Loyalty rewardsMarketing › Cart rewards

GeneralRewards4

Pos. Name Type Cart value Active Rule
1 Gift from €100 Product €100.00 yes none
2 Gift from €250 Product €250.00 yes none
3 Premium gift from €500 Product €500.00 yes none
4 10% discount from €1,000 Discount €1,000.00 yes Customer group retailer

Book in-app planAdd reward

If the rule of one reward does not match, only its tile is missing in the cart. The other three stay.

More in the manual.

Reward

Every field of a reward, depending on its type.

Glossary

Thirteen words that keep coming up.

Ready to let your cart hand out rewards?

Put a product into the cart in the demo shop and watch the gifts appear. Or start free with a single reward in your own shop.

Open the demo shop View in the store